Do the sensors withstand any speed?
The sensors have been designed for circuit use.
Do I have to buy the tyres and the connected package on the same day?
No. The sensors can be fitted at any time to Michelin Connect tyres. However, if existing tyres are to be used, they will need to be removed from the wheel rim to install the sensors. However, the biggest benefit from the Connect system is gained when using it in new tyres to optimise performance and longevity from the start.
Of course, since the kit can be reused from one set of tyres to another, subsequent replacement MICHELIN Pilot Sport Cup 2 Connect tyres can be purchased on their own.
Who takes care of initializing the system?
The professional in charge of distributing and installing the MICHELIN Track Connect solution is also responsible for its initialization and pairing.
Is the system guaranteed?
The sensors and the receiver box are guaranteed for 2 years. In other words, if the sensors or your receiver fail within 24 months of initializing the solution, these items will be replaced with new.
Additional accessories such as the telephone holder, the power cables for the receiver box or the cigar lighter / USB adapter are not subject to any commercial warranty.
Is the system reusable once the tyres are worn out?
The sensors can be reused from one set of tyres to another provided that the tyres purchased are compatible with the system.
What is the lifespan of the system (sensors, receiver, etc.)?
There is no particular limit to the lifespan of the receiver as long as it is not subjected to shocks and if it is stored under normal conditions (dry, at temperatures between -20 ° C and + 35 ° C). The sensors are fitted with a battery with an estimated lifespan of 3 years (2-year commercial warranty). The sensor lithium battery is not replaceable.
Can the MICHELIN Track Connect replace my car's TPMS system?
No, the MICHELIN Track Connect solution does not replace the safety and regulatory device fitted as standard on the vehicle. The MICHELIN Track Connect solution is an ancillary device that gives additional advice on tyre inflation pressure and temperature.
Do tyres equipped with sensors need to be stored under special conditions?
There is no reason to store MICHELIN Pilot Sport Cup 2 Connect tyres any differently from standard tyres. Remember that the ideal storage conditions are in a room where the temperature is stable and moderate, protected from light, damp and crushing.
Can the sensors be updated?
No, it is not currently planned that the sensors can undergo any update without being replaced.
Can the receiver be updated?
When your receiver can be updated, the application detects it and offers to perform an update from the vehicle details screen, in the `` My garage '' section.
Is it possible to replace the battery of the sensors?
No, the sensor contains a lithium battery which cannot be changed.
Are the sensors sensitive to cold or heat?
The sensors are suitable for the conditions of use on the track. As an indication, the maximum operating temperature is limited to 120 ° C.
At the end of their life, what should I do with the sensors, is there a recycling channel?
The sensor contains a lithium battery which cannot be changed. It should be handed over to an authorized vehicle parts dealer or authorized centralized collection point for disposal in order to protect the environment and prevent violations of applicable laws. In accordance with European Directive 2006/66 / EC for the European market, products must be collected at the end of their useful life so that the lithium batteries they contain can be removed and recycled.
Do I have to re-pair my phone and the receiver each time I use it?
No, the technology used, Bluetooth Low Energy or Bluetooth 4.0, only requires pairing when the system is initialized, when it is started up for the first time (Configuration menu in the `` My garage '' app, section "Receiver"). Subsequently, the phone and the receiver box will reconnect automatically each time the App is started, provided that the phone's Bluetooth is activated, and the receiver is powered on.
What happens if I change my phone?
Changing the phone involves reinstalling the app on the new phone. All of your parameters inherent to your vehicle (s) including data relating to the position of your sensors are stored in your account. Re-pairing with the receiver box is not necessary, the latter's reference being stored in your account data. Once the application has been reinstalled on your new phone, select '' Login '', enter your login and password for your account. You will then recover all your information.
What if the phone does not detect the receiver?
The first thing to check is that the phone's Bluetooth is turned on and the receiver is turned on. For this it must be connected to a power source. A flashing white indicator light tells you that the receiver is powered on.
If the phone's Bluetooth is properly activated, this type of malfunction can be resolved by unpairing the phone and the receiver box. In this case, you will have to re-pair the phone and the box. To do this, start the App, go to the '' My garage '' menu, Receiver section, ensure that the receiver is switched on and restart the scan of nearby Bluetooth devices. The reference of the receiver should appear. Select it. Your telephone and your receiver are now paired.
If this does not work, unplug the receiver box for 1 minute, restart your phone and repeat the pairing procedure explained above.
What happens if one of your tyres gets damaged?
You should seek advice from a tyre professional. It might be possible to repair the tyre. If the repair involves removing the tyre, ensure that the sensor is not ejected when the tyre is reassembled on the rim.
What if you need to change your tyres?
Since your sensors are reusable (within the limit of their battery life, around 3 years), you will need to replace your tyres at one of the points of sale that are part of the approved network to distribute the solution and thus benefit from your MICHELIN Track Connect kit on your new tyres.
Can I leave the receiver plugged in at all times?
Yes, but be careful if your USB or cigarette lighter port is connected to the permanent + 12V, there is a risk of discharging your battery if you stay in parking mode for a long time.